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How It Works


Your current phone system will require a music on-hold receptacle or must have the capability to interface with music on-hold.  If you are not sure that your current phone system is compatible, contact the telephone service that installed your phone system or whoever does the current maintenance.

Our professional staff of writers and voice talents combine to create your 100% custom production, all to your specifications.

Our standard players are USB flash drive or internet loaded state of the art digital quality units that feature user friendliness, superior sound quality and durability.  They come with a three-year warranty.

We are committed to producing expert messaging that makes your customers’ on-hold time a pleasant and positive experience.  Quality equipment, production and service is the “On Hold Messaging” pledge.

Make good use of “dead-air” time to get the most from your advertising dollar for increased profits today!  Northcoast Productions On Hold is the marketing arm to your “most captive” audience!

Take Advantage of On Hold Messaging

7 out of 10 callers are placed “on hold.”

While customers are on hold…

Are they listening to your message?

On Hold Messaging, a better product… a better price.

Utilize your on-hold message to promote new products, service or special discounts, advertise events, make announcements, show holiday spirit.

What Our Clients Are Saying…

So much better than just playing the radio… very professional.

Pierre's Digital Print Center

Northcoast Productions never misses a beat. I would highly recommend their services.

Milano's Atlantic City Submarines

We get calls from all over the country… many are placed on hold and get to hear so much more about Sawmill.

Sawmill Creek Resort and Lodge